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Jeanne M. Ward, Au.D, is founder and president of Premium Hearing Solutions. She is one of the 1st Clinical Doctors of Audiology (Au.D.) in the United States. Her undergraduate and graduate degrees were completed at Central Michigan University in Mount Pleasant, Michigan. Dr. Ward completed her residency at a private Audiology office outside Boston, Massachusetts in 1998. After completing her residency, she decided to move back to her home state of Michigan to be closer to her family.
Dr. Ward has experience in various settings, from hospitals, private practice, and Ear, Nose, Throat (ENT) offices. She also served as Director of Audiology Services at POH Medical Center from 1999-2002. She is an member of the Michigan Academy of Audiology, Academy of Dispensing Audiolgists (ADA), and American Academy of Audiology (AAA) and is a licensed hearing aid dispenser. Through these varied experiences, Dr. Ward has found working with hearing aid patients the most rewarding. "At Premium Hearing Solutions, we are committed to professionalism and patient education. We strongly believe developing a strong relationship with your Audiology office maximizes your chances for hearing aid success."
On a personal note, Dr. Ward is married to Matthew Ward and their daughter, Alison, was born on July 24, 2003. She enjoys reading all types of literature, and attends a monthly book club and weekly woman's Bible study. Dr. Ward is especially fond of dogs..
Dr. Melissa Anderson was also one of the first to receive her Doctor of Audiology (Au.D) degree from Central Michigan University. She graduated in May 1998 with Dr. Ward. She completed her doctoral residency in a private practice outside of Baltimore, Maryland.
In addition to hearing aid work, Dr. Anderson has extensive experience in hospital settings. She has participated in infant hearing screening programs, balance testing and auditory brainstem response testing (testing the pathway from the ear to the brain with electrodes). In addition to the above, she was a visiting doctor to area senior living communities. Dr. Anderson is a member of the American Academy of Audiology (AAA) and American Dispensing Audiologists (ADA). She is also a member of the Michigan Academy of Audiology (MAA).
Dr. Anderson is originally from Ludington, Michigan. Her mother still resides in Ludington, while her father lives in Hesperia, Michigan. Her one and only sister, Marcie, lives in Mt. Pleasant, Michigan. After living in Maryland for 8 years, Dr. Anderson relocated to metro-Detroit to be closer to her family. She resides in Royal Oak with her two dogs, Callie and Toby. She has been an integral part of Premium Hearing Solutions since September 2005.
Margaret Moss joined our PHS staff in November 2001. She has a Journalism and Family/Consumer Resources Bachelor of Arts degree from Wayne State University. Before joining our family, she worked as a copy editing/conference coordinator for an academic journal. However, the job she loves best is greeting and getting to know her PHS patients!
Margaret and her husband Ron live in Royal Oak and have two grown children. Their daughter, Catherine, lives in Midland, Michigan, and has blessed them with four wonderful grandchildren. Their son Brian, and his lovely wife, live in Dallas, Texas, where they both enjoy teaching. Margaret and Ron are active at Highland Park Baptist Church, where Ron sings in the choir and is also involved in a men's weekly Bible study. Margaret has been active in women's ministries and is part of a monthly prayer group. She is also an avid reader and enjoys knitting and spending quality time with their grandchildren.
Tim Kennedy, one of our patients, joined our staff in June 2006. Tim has an extensive background in electronics, music and sound engineering. Since he has a hearing loss, severe tinnitus (ringing in the ears) and wears hearing aids, he can definitely understand your point of view! Tim is a CAOHC certified occupational hearing technician and is training with Dr. Ward and Dr. Anderson to achieve a technician certificate in audiology diagnostics and amplification through Nova Southeastern University. He is becoming well versed in hearing aid technolgoy and assistive listening devices, such as infra-red loop systems for television. In adddition, he serves as one of our front office team. We are lucky to have him!
Debbie ClarkDebbie joined our family in 2007. Debbie and Margaret Moss have known eachother for over 30 years! When we were looking to expand our family, Margaret suggested Debbie. She first started as one of our front office staff, but has since moved into an insurance billing and accounts receivable role. Debbie is married to Mark, and has two adult children. She is lucky enough to live within walking distance of our office!
Margaret "Marge" MizziMargaret is known as "Marge" in our office so as to not confuse her with Margaret Moss, who helps with the front office. Marge supports our patients through a patient recall program and acts as a patient advocate once the patient has been seen. She helps Dr. Ward and Dr. Anderson ensure that the patients’ hearing needs were met to their satisfaction. By communicating with our patients soon after their visit, we will provide the initiative to address any immediate concerns without delay.
A longtime resident of the Clawson area, she enjoys riding her bike and this summer participated in a week-long, 270 mile bike ride across lower Michigan. She has also participated with Team-In-Training, a program of the Leukemia and Lymphoma Society, in a half-marathon walk to raise money to fight blood cancers.
Beth GoodgallBeth joined our front office staff a few months ago. So now you may see Margaret, Beth, and occasionally Debbie when you come to the office. Debbie is primarily focusing on insurance billing and accounts receivable, but will still fill in up front at times.
Beth is another ray of sunshine to our work environment…we are so lucky to have such great people at our office! She is a long time Royal Oak resident, and has two beautiful boys. Jake is 5 years old and Kyle is 3. She has been married for 11 years to Jason. Beth’s family enjoys the outdoors, camping and biking. In a previous life, she actually worked with our recall specialist, Marge Mizzi. That is how we got so blessed to have Beth join us - Marge recommended her to us. She has instituted a recycling program here at the office, and we encourage you to collect your old hearing aid batteries and bring them with you to your next appointment. Unfortunately hearing aid batteries cannot be recycled, but Beth can have them properly disposed of. So please give a hearty welcome to Beth when you see her at your next visit!
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"Dr. Gupta and I are very pleased with your audiological and hearing aid services. We wish the best to you and your families."
- Dr. Boucher, Royal Oak
"You can't beat the level of service I received at Premium Hearing Solutions, I am happier than ever with my new hearing aids. I am VERY happy with the quality of my life. I can't thank you enough for a better life."
- Fances Schaaf
"The overall service is GREAT at Premium Hearing Solutions. The service excceded my expectations every time. The entire staff went will beyond the limits to make me feel very comfortable and relaxed through the entire process. I want to thank everyone for what you have done, I can finally hear."
- Gail Hawkins