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How We Can Help You
- What to Expect at your Visit
What you will experience at our clinic:
When you arrive at PHS, you are greeted by one of our Hearing Care Coordinators. She will provide you with our intake forms, and ask to see your health insurance cards and driver's license (for identification purposes). You can take a seat in one of our comfortable "living room-type" chairs or peruse our lending library bookshelf (fiction and non-fiction). We pride ourselves on being on time, so we promise you will not have to wait very long.
Once the paperwork is completed, either Dr. Ward or Dr. Hopkins will escort you and any family members to the examination room. There, a detailed case history of your communication difficulites will be obtained. It is important that we understand where you are having hearing difficulites, the environments you are typically in, your social habits and activity level, and your expectations. When the case history is finished, the hearing evaluation will begin. - Audiological Evaluations and Diagnosis of Hearing Loss
Our hearing evaluation is thorough and reliable. We will examine your ears, remove any excess earwax, evaluate your middle ear system (eardrum, bones and muscles), test your hearing, and evaluate how well you understand speech. These tests will permit us to diagnose the type and degree of hearing loss in each ear and make rehabiliative or medical recommendations. A detailed description of your hearing loss, and its affect on communication, will be provided. If deemed necessary, a discussion on hearing aids and your prognosis with amplification will come next. - Explanation of Findings and Recommendations
The audiological test battery will result in a diagnosis of the type and degree of hearing loss in both ears. A detailed description of your hearing loss will be provided, and ramifications on social and emotional well-being will be discussed. Recommendations for rehabilitation are made, and may include 1) amplification, 2) a medical referral and/or 3) a follow-up evaluation in the future. - Hearing Aid Demonstrations
If hearing loss is confirmed, and no further testing or medical follow-up is deemed necessary, you will have the opportunity to experience the latest technology in hearing aids. Demonstration hearing aids will be programmed to match your hearing loss so that you can listen to them both in our quiet office and the noisy environment outside (near 14 Mile road). A discussion of various hearing instrument options follows the demonstration, and a prescription for a specific hearing instrument rehabilitation program is provided. We have a variety of hearing instruments to choose from to insure that we suit your individual needs. - Hearing Aids Sales and Service
Premium Hearing Solutions offers a wide variety of digital hearing instruments in all sizes and shapes. Why do we focus only on digital products? In today's hearing aid market, digital technolgy is NOT more expensive than out-dated analog technologies and offers significantly improved signal processing. Therefore, all hearing aids at our office feature digital technology.
Our 30-day guarantee period will ensure the hearing aids are meeting your expectations. Our staff emphasizes ongoing cleaning and maintenance after your hearing aid purchase to insure your receive optimum performance and benefit from your hearing aids.
Our Comprehensive Hearing Health Care (CHHC) Plan is standard with most hearing aid purchases, and includes:* Routine 4 month hearing aid check-ups * 5 year supply of hearing aid batteries * Yearly audiometric screenings * Yearly hearing aid evaluations to monitor the effectiveness of your devices * Unlimited office visits to maintain performance of hearing aids
Hearing Aid Repairs: We also offer out-of-warranty repairs on all hearing aid makes and models with loaner hearing aids available when necessary. - In Office Repair Lab
An in office repair lab may enable us to fix your hearing aid right on the spot. We are able to replace missing pull strings, build-up earmolds and in-the-ear (ITE) style devices for a better fit, modify devices so they don't cause discomfort in the ear, add feedback rings to reduce annoying whistle and vaccuum and/or replace receiver tubes to remove debris from electronics. In-office modifications may prevent the hearing aid from being set out to be fixed, saving you time and money. - Miscellaneous Products
In addition to hearing aid sales and repairs, the following can be purchased through our office:
Hearing aid batteries, custom-made ear molds, swim plugs, musician's and hunter's noise protectors, cell phone adapters, infrared systems and FM modulated systems, TV listening devices and telephone amplifiers, items for the care and maintenance of hearing aids, and ear wax removal kits. Click our "Featured Products" tab for more detailed information.
555 W. 14 Mile, Suite 2A
Clawson, Michigan 48017
P: (248) 435-6811
F: (248) 435-6855
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